HELP & QUESTIONS
A few things to know.
A practical guide to our artworks, licenses and downloads.
Can I buy a single artwork?
Each artwork is available with a Personal License (portrait and landscape) for $3 or Commercial Display License (portrait and landscape) for $12. Each collection also has a $9 Phone Pack, a $15 shared Desktop & TV Pack, and a $79 Commercial Display Pack. Prices and file specifications appear before checkout. Checkout is handled securely by Waffo Pancake. These are one-time purchases, with no subscription. Any applicable tax is displayed at checkout. Your private order page provides the purchased files after payment is confirmed.
Are these the final artwork files?
Gallery previews are smaller WebP images. Single purchases contain one artwork; collection packs contain ten artworks as screen-ready JPEGs, with the actual dimensions listed on each product page. Archival PNG originals are not included.
Where are my saved artworks?
Saved artworks live in this browser on this device. Use the Saved filter in Explore to revisit them. Clearing browser storage removes the list.
Can I get a refund?
You may request a full refund within seven calendar days of purchase by emailing hetb@outlook.com with your order reference. Downloading the files does not remove this option. Contact us about duplicate charges, unavailable or incorrect files even after seven days. Our Terms of Service explain the policy and your statutory rights.
What happens when I prepare a licensing brief?
Commercial licensing briefs are downloaded as text files and are not submitted. Custom art requests are closed; existing private request links remain available.
Is the art AI-created?
The collections combine AI-created imagery with human selection and curation. The artwork license describes permitted use.